Zopa: Most Threatening Non-bank Competitor

UPDATE: October 8, 2008:  ZOPA has closed U.S. operations.  They posted this entry on their UK website:

You probably know that Zopa’s US operation has a very different model to that in the UK and Italy in that it works in partnership with financial institutions (the credit unions) rather than being a pure peer to peer marketplace as it is here and in Italy.
So while our model is doing very well in current market conditions, the US has been adversely affected in a way that just couldn’t have been predicted when we launched int he US and is no way the fault of our partners. For us, a real shame is that we weren’t able to launch the original model over there for regulatory reasons.

So, sadly, our US colleagues have decided to withdraw from the US marketplace. This decision will have no impact on Zopa’s other activities in the UK, Italy and Asia.
Zopa’s UK operation has experienced significant volume increases in 2008 with huge growth in new members and increasing lender returns, while continuing to maintain excellent credit quality – currently less than 0.5% of loans are affected by any kind of late payment issue, with actual losses below 0.04%.
Zopa Italy has also achieved the highest growth of any European peer-to-peer operation since its launch in January, and has recently launched the first secondary market for any peer-to-peer operation.

Zopa’s US customers’ deposit accounts continue to be insured by the NCUA up to $250,000, and servicing of those accounts as well as the loans will be assumed by the credit unions within 90 days.

Zopa looks forward to continuing to develop and expand its operation worldwide as it continues to offer investors a safe return on their investments and a better deal for borrowers, and remains optimistic that it can return to the US market when conditions permit.

We’d like to thank our US colleagues for their hard work, dedication and the oustanding service they have provided for their customers. I’m sure you’ll join us in wishing them the very best.



SAN FRANCISCO, April 3, 2008 /PRNewswire/ — Social lending pioneer Zopa (
http://www.zopa.com/) has won a major international award from Retail Banker International, a global trade publication that tracks and analyzes all the issues facing the global retail financial services industry. The publication recognized Zopa as the "Most Threatening Non-bank Competitor" in an awards gala at the 26th Retail Banker International Forum on April 2.

Zopa is a leading proponent of "social lending"—linking consumers willing to lend money to others, with borrowers.  Peer-to-peer lenders market themselves to borrowers as cheaper, easier alternatives to bank loans and credit cards.  About $100 million of these peer-to-peer loans will be issued this year, with new ones expected to jump to $1 billion in 2010 and $9 billion by 2017, according to Online Banking Report.

Zopa was mentioned in an earlier Bank Marketing News article:  Give your CD to total strangers? Six U.S. Credit Unions say, "yes!"  located at bankmarketingblog.com/2007/12/11/give-your-cd-to-total-strangers—6-us-credit-unions-say-yes.aspx

A U.S. company, Zopa is based in San Francisco and London, with operations in the United States, Italy, the United Kingdom
and soon Japan. More than 200,000 customers have joined Zopa since the company's launch in 2005. 

The awards are designed "to recognize excellence and achievement in retail banking globally." In winning the award, Zopa edged out an impressive list of runners-up including PayPal, Wal-Mart, Vodafone and Prosper.

Douglas Dolton, CEO of Zopa said, "This is a very gratifying award to win, especially since we came out ahead of such large, respected brands. While Zopa continues to win a number of major awards, it's especially exciting to be recognized for the value we provide to our members and our commitment to customer satisfaction."

 

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